“Frequently Asked Questions (FAQ)”
Can I buy ammunition online?
Yes, we sell a wide range of ammunition for all types of firearms, including 9mm, .223, 5.56mm, 12-gauge, and .22LR Please browse our ammunition section for a complete list. Be sure to check local regulations before purchasing ammunition, as some states have restrictions on the sale of certain calibers.
Are there any restrictions on purchasing firearms and ammunition?
Yes, purchasing firearms and ammunition requires compliance with federal and state laws. You must be at least 18 years old to purchase long guns and 21 years old for handguns.
Do you provide product warranties?
Yes, many of the products sold on Liberty Rounds come with manufacturer warranties. Please refer to the specific product details for warranty information. For assistance with warranties, contact our customer service team.
What is your return policy?
We accept returns on new, unused firearms within 30 days of purchase. The item must be in its original condition and packaging. Please note that ammunition and certain accessories are non-returnable. To initiate a Return & Exchange, please contact our customer service team for assistance.
How can I contact Liberty Rounds customer service?
You can reach our customer service team through the contact form on our website, by email, or by phone during our business hours. Please see our “Contact Us” page for details. Our team is available to assist you with any questions or concerns.
What should I do if I have a problem with my order?
If you encounter any issues with your order, please contact our customer support team immediately. We are here to help resolve any problems and ensure your satisfaction.
What are NFA items and do you sell them?
NFA items are regulated by the National Firearms Act, including suppressors and short-barreled rifles. We do sell NFA items, but specific legal requirements must be met.
How do I know if a firearm is in stock?
Our website provides real-time inventory updates. If a firearm is listed as “Out of Stock,” it is currently unavailable. You can sign up for notifications to be alerted when the item becomes available.
If you have further questions or need assistance, please don’t hesitate to contact us. We’re here to help you with all your firearm needs.
How can I stay updated on new products and promotions?
You can subscribe to our newsletter by entering your email address at the bottom of our homepage. This will keep you informed about new arrivals, special offers, and upcoming events.
Do you offer firearm customization services?
Yes, we offer firearm customization services, including scope mounting, trigger adjustments, and other modifications. Please contact us to discuss your specific needs and to schedule a consultation.
What safety measures do you have in place for firearm handling?
Safety is our top priority. All staff are trained in firearm safety protocols, and we conduct regular safety checks.
Do you offer military or law enforcement discounts?
Yes, we offer discounts to active and retired military personnel and law enforcement officers. Please present valid identification at the time of purchase to receive the discount.
How can I update my account information?
To update your account details, log in to your account on our website and navigate to the ‘Account Settings’ section.
Are your firearms safe to use?
All firearms we sell are new and manufactured by reputable companies, ensuring they meet strict safety standards. It’s crucial to follow all safety guidelines and receive proper training when handling firearms.
Are your firearms compliant with state laws?
We strive to ensure that all firearms comply with federal and state regulations. However, it’s your responsibility to verify that the firearm you wish to purchase is legal in your state.